Participation Costs

Overview of costs for participating in Green Key Malaysia programme.

What's Included & Payment Details

Plaque & Certificate

The levy includes a free plaque (sent after first certification) and a certificate (sent annually). The plaque must be ordered via the partner's website, with delivery costs covered by the applicant.

Optional purchases: Green Key flag (€25–40 + delivery), additional plaque (€25 + delivery), or other material from the partner's website. Costs for flags/plaques are paid directly to the provider with a standard 30-day payment deadline.

Travel Costs for On-site Audits

Travel costs include travel (economy class ticket) and visa (if applicable). If accommodation is needed, the applicant can offer complimentary accommodation, or the auditor will book nearby budget accommodation.

If total travel costs exceed €300, Green Key will seek approval from the applicant before confirming the expenses. Meal costs and additional expenses are not included within the €300 travel cost limit and will be charged separately.

Green Key Levy & Invoicing

The invoice for Green Key levy is generally sent after first submission of the application form and supplementary documents (including certification agreement). The levy must be paid before further handling of the application.

Audit Costs

The invoice covering audit costs (+ travel costs) must be paid directly to the auditor before the certification is issued.

Cancellation policy — Levy: If you cancel your participation in Green Key programme, the levy paid for the period will not be refunded. The levy is non-refundable once the completed application form, supplementary documents, and certification agreement have been submitted, including in cases of termination, suspension, or withdrawal.

Cancellation policy — Audit: If the establishment cancels or postpones an agreed audit date less than 30 days before the scheduled date, the auditor is entitled to full compensation of the audit fee, travel costs, and a potential penalty fee. If the auditor cancels the audit less than a month before the scheduled date, the establishment is entitled to a full refund of already paid audit costs.

Questions about costs?

Contact Green Key Malaysia for more information.

Contact Green Key Malaysia

Participation Costs

Participation Costs

What's Included & Payment Details

Plaque & Certificate

Travel Costs for On-site Audits

Green Key Levy & Invoicing

Audit Costs

Questions about costs?

Polices

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